Privacy Policy

1. Introduction

Avantur Banat ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Personal Data

We may collect personal information that you voluntarily provide to us when you:

• Register for tours or events
• Subscribe to our newsletter
• Contact us through our contact form
• Participate in surveys or promotions

This information may include: name, email address, phone number, postal address, payment information, and any other information you choose to provide.

3. How We Use Your Information

We use the information we collect in the following ways:

• To provide, operate, and maintain our services
• To process your tour bookings and transactions
• To send you administrative information
• To respond to your inquiries and support needs
• To send you marketing and promotional communications (with your consent)
• To improve our website and services
• To comply with legal obligations

4. Data Protection Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to access - You have the right to request copies of your personal data
• Right to rectification - You have the right to request correction of inaccurate data
• Right to erasure - You have the right to request deletion of your personal data
• Right to restrict processing - You have the right to request restriction of processing
• Right to object to processing - You have the right to object to our processing of your data
• Right to data portability - You have the right to request transfer of your data

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. International Data Transfers

Your information may be transferred to and maintained on servers located in Romania and Serbia. By using our services, you consent to this transfer of information.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:

8. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.